Skip to main navigation Skip to main content

Maintenance and Support

All customers receive ongoing support from the Golfmate technical team, as and when required.

Golfmate offers live support through our Support Centre which can be found in the Golfmate smartphone application. Our Support Centre offers a variety of different help options to best resolve any issues you may be experiencing.

Golfmates Answer Bot provides instant responses to any questions which users may have. Our Answer Bot links users to the most suitable article from our large array of FAQ’s. Should your query be more complex, and our Answer Bot cannot assist, one of our agents will be available to live chat with you between 9 am and 5 pm.

Golfmate offers fast customer support via E-mail. Users who may require further assistance can get in contact with our team 24/7 by E-mailing: Support@golf-mate.com.au A member of our support team will respond to you promptly.

Get in contact with Golfmate between the hours of 9 am and 5 pm via telephone. Call +61 272 289 070 to speak to a designated support team member who will assist with any questions or queries you may have regarding our platform.

Golfmate continually maintains our platform to ensure that it remains bug-free and fit for purpose.

Remain up to date with the most recent versions of our smartphone app by completing necessary updates via App Store or Google Play store. App updates provide new features and bug fixing so we can ensure users receive the best experience possible with Golfmate.

Golfmate partners who use our booking and management platform will be notified in advance should any major maintenance work be set to take place.